USB-C . port It is becoming more and more important in our lives as almost all smartphones use this technology to charge them. Many PC manufacturers are now deciding to add USB-C ports to their Windows 11/10 devices, so everything looks perfect. Now, with the increased use of USB-C, it’s safe to say that there will be a lot of issues with the standard. Users will start complaining about flaws, and as usual, our job is to help when these flaws become a major problem.
There you have it, many problems with USB-C these days are mostly due to hardware, software, or both. Fortunately, we’ve found some tips that can help you in times of need.
Troubleshoot USB-C problems and issues
USB-C device reported a problem
If your device is working but you have no idea what is going on, we suggest you locate the error code and then file an official report to Microsoft in hopes of getting some much needed help. It’s an easy job, let’s go, okay?
Click on Windows key + Xthen select device manager from the list. In the device managerlook for it USB-C . port The device that should be marked with a yellow exclamation point. So the next step is to right click on this device and choose properties.
You should see the error code below Device statusSo we suggest you write it down before moving on to the next step.
Well, click on File to start Click and search for a file Note Center Application. Run it, then run a complaint with the copied error code. A member of the Microsoft team should assist you in time, so wait patiently.
slow USB charger connected
If you experience slow USB-C charging, it is possible that you do not have the correct USB-C charger for your device, or there is another problem entirely.
You must first make sure that the charger is the one that came with your product. If not, buy one from the manufacturer or a store that sells the current type. Never stop buying cheap unofficial chargers as the risk of them failing is very high.
One more thing, make sure the charger is properly connected to your Windows 10 PC. If that doesn’t help, consider cleaning the USB-C port with a can of compressed air, as dirt inside the port may prevent proper insertion.
The functionality of USB or Thunderbolt devices may be limited
If you see this error, there may be new USB-C features that your Windows 10 PC doesn’t support yet. Or maybe you connect a USB-C device to your computer through an external hub.
What you need to do is to make sure that your computer and the device you are trying to connect support the same features.
Also, be sure to make a direct connection. It is never a good idea to connect through a third party docking station due to compatibility issues.
PC (or phone) not charging
If your device is not charging, that’s a big problem. We’ll assume the problem is with the USB-C connection, so with that in mind, it’d be wise to make sure you’re using the correct charger.
Always use an OEM charger rather than something from a third party. On the other hand, make sure that the charger is properly connected to your Windows 10 device. Finally, clean up any dust that might be clogging the USB-C port.
USB device may not work
You may have reached a point where your USB device no longer works. The best step to take in this case is to download and install the latest updates for your specific device.
If for some strange reason you are still using Windows Phone, you need to press the start button, scroll to the list of applications, and then go to Settings > Update and security > phone update > Check updatess.
After checking for the latest updates, be sure to download them if any. Now, if you are using the latest version of Windows Phone, you may need to connect your device to your Windows 10 computer if you haven’t already.
Screen connection may be limited
Such a situation is very common, but this does not mean that your device is working. It is possible that your Windows 10 computer does not support some features or you have connected the product to your computer through an external hub.
This is the thing you need to make sure your Windows phone or PC supports DisplayPort or MHL alternate modes. Also, make sure that the dongle or cable is connected directly to your computer or smartphone.
In addition, you must be sure that the dongle or connected device supports alternate mode.
Use a different USB port
Keep in mind that USB ports do not last forever, and sometimes even the slightest problem can damage these ports. So if you’re trying to use a device or dongle that won’t work despite multiple attempts, it’s time to use another port.
If all the ports are damaged, you should take the computer to a reputable technician to replace the USB ports.
The USB device may not function properly
This can happen because your computer or smartphone fails to turn on the connected device. Alternatively, the power may be temporarily limited, so the device is not getting enough power to run.
In such a case, the user will need to connect the USB device to an external power source if possible. Also, make sure your smartphone or Windows 10 C is plugged in and not running on battery power.
Finally, if you have any other USB devices connected, please remove them as they may be causing your problems.